Insurance Claims

Insurance Claims in Fox Lake, Illinois

Effective Insurance Claim Solutions in Fox Lake, Illinois

The aftermath of a disaster can be overwhelming. Managing the damage and navigating the insurance claim procedure after a fire, flood, storm, or another disaster can cause needless stress in an already difficult situation. We understand the complexities involved and are here to be your trusted partner throughout the entire insurance claim process. Many homeowners and business owners need assistance when it comes to understanding their insurance policies.

Start by learning about the specifics of your policy's coverage, deductibles, and how to file a claim. At S & S Repair & Restoration, we work with you side by side to safeguard your best interests during the insurance claim process.


We understand the complexities of insurance claims and can leverage our experience to navigate the process successfully. We keep you informed throughout the process and explain aspects of the claim. Our team will work with insured estimates & negotiate additional work not found initially or required to bring you to pre-loss conditions and quality repairs, ensuring proper documentation to provide to your insurance company. Give us a call today at 815-900-8016.

Hours Of Operation

Mon-Fri : 8am - 4:30pm

Sat - Sun : Emergencies & Appointments Only

Common Types of Claims We Help You With

Fire Damage

Water Damage

Lightning Damage

Hail Damage

Flood Damage

Storm Damage

Client Testimonials

"Had a fantastic experience getting our roof replaced! They were extremely helpful and made navigating the home insurance claim process a breeze. They were able to replace the roof in one day, and it looks great! Can’t recommend them enough."

- Bradley J.

"Perry and S&S were very professional and straightforward since our first contact with him. He explained the entire claim process and walked us through everything with the insurance adjuster. We will be referring him and S&S as much as we can. Thanks, Perry!"

- Todd K.

"Working on a few jobs with S&S and the communication is awesome. Bobby the Operations guy is spot on. Jack and Marina are always on top of our mutual customers. Very pleased."

- Christine D.

"I have to say that working with S&S Restorations was really a great experience. From the first inspection of the roof to new roof installed. Rich's communication was great. Every member of staff was professional and excellent. Everything went great. Thank you so much."

- Sean M.

"We had a devastating experience with a storm lots of damage S&S was there to help and answer all the questions...made us feel a lot better. Jack guided us through out the whole process from picking new decking ,Gudders, roofing ,railings , windows and updated our Home. This a company you want on our side...not the AKA STORM CHASERS . Thank you S&S for making us feel safe in such a rough time Sincerely, Dave"

- David B.

"Jack and his team were amazing. Somehow they managed to fit my very needed work in as we were in the process of selling the house, but were also considering staying. So we asked Jack to estimate and take care of a wide variety of work to include; a removal of a large skylight and the related roofing, repairs and painting, and an estimate on another roof over my deck we hope to put up next Spring. The work was excellent, but you must book their work well in advance as they are clearly busy due to the good word of mouth out there on Jack and his company. Jack also provided keen insight to existing and future projects while helping with smaller ones while his crew were at work. I was able to reach out to him frequently and get the assistance we needed. They are not where to go for a cheap price and cheap work. However, if you want solid work definitely invite Jack for an estimate. We will again."

- John F.

"Scott and his team did an incredible job on our floors. They were quick, efficient, reliable and very professional. I would recommend Scott and his team to all my family and friends with new install or refinishing needs. We couldn’t be happier!"

- Matthew J.

"Well here with are with a functioning house again, and it is beautiful too. Jack and Bobby and all of their crew know what they are doing and will help your project move forward in the best way possible. We had water damage under our kitchen sink. The cabinets floors were warped and we found more damage below. S&S came in and did some testing, and found that the laminate flooring was affected also. As soon as we had insurance approval, they came in and started water damage mitigation. They talked to us about how we wanted to handle the repairs and what made the most sense financially. They took all of our desires on what we wanted out of our kitchen and came back to us with a reasonable quote."

- Ryan C.

"Our worse nightmare came true, when the massive old tree next to our trailer came crashing down during a serve storm! We couldn’t believe the damage that this caused. We were so very glad that Jack was able to quickly ease our minds that all would be taken care of by him. He was so on point! Every detail and question we had was answered quickly and professionally by Jack. His associates also went out of their way to ease our minds and help us pick up the pieces and sort everything out. Our family thanks S&S for their honesty and kindness during a very stressful time. Jack is HIGHLY recommended by us to help in any situation with repair and restoration."

- Margaret L.

"Thank you so much Rich and your incredible team. If every experience, when it comes to something big for your home, can be as seamless as this was, then choose S&S!!! Thank you all day long!!"

- Deborah G.

"S&S is a spectacular company to work with. They were clean, responsive and in and out in a day. Absolutely loved having them replace out roof!"

- Katelyn B.

"I have to say that working with S&S Restorations was really a great experience. From the first inspection of the roof to the finished repair. Perry's communication was on the point. Always willing to answer questions. All the staff was very professional and kind. Everything went great. Thank you so much."

- Petra K.

"I highly recommend S and S Repair and Restoration. They did a super job on my roof repair. Their salesman, Perry Markee, was very knowledgable and extremely helpful in processing our claim for insurance reimbursement. He walked us through the process and assisted with the insurance claim so we received coverage for all the needed materials. If we ever need additional services, my first call will be to S and S Restoration."

- June M.

"Great job on our siding, roof, deck and all the small items that are often overlooked. The completion was done in very efficient manner, and was on time. A tornado went through our neighborhood and we were the first home with all the work completed."

- Gary H.

"I appreciate the owner of this company contacting me on my issue & explaining her position…very professional"

- Susan C.

"S&s was referred to us by a realtor friend and we are very pleased with their work! Perry came by and examined our home and was able to help us start a claim with our insurance that day. We were given a bunch of different options of roof material that we could choose from, which was really nice. After our insurance claim was approved, they came out and replaced our roof over two days work and we were very happy with the results! I would definitely recommend s&s repair and restoration for any work you need done!"

- Kat H.

"Perry was great to work with and he worked with our insurance company flawlessly, Perry was on top of everything"

- Joshua G.

"Big shout out to Perry for all of his assistance and perseverance with the Ins Co. 5 star service and repairs. Great S&S crew today for the new roof."

- John P.

Good morning, Yes, we spoke yesterday and actually the adjuster and Jack just left my house. I’m hopeful we are making progress. I just want to let you know how much I appreciate all the work and effort Jack and S&S restoration has done on my behalf. It is refreshing to experience such fantastic customer focused service from a company like S&S. I’ve been fairly appalled by my insurance company up to this point but the people who attended the meeting today from the insurance company this morning seem like they know what they are doing. Again, if it wasn’t for Jack and S&S restoration working on my behalf, this would have gone on a very negative direction. Many thanks,

o Everyone at S & S, As we reach the completion of the rebuild of our fence and total loss of our garage in the fire of May 27, 2023, we want to take this opportunity to thank each and every one of you for the part you played in this project over these past months. To those of you we met and worked with face to face, your support, knowledge and guidance were immeasureable. Yes, we even shared some much needed humor and laughs. We also realize that no business is successful without the efforts and diligence of those who work in the background operations and office settings. To those of you we did not speak with or meet personally, our heartfelt thanks also go to you who helped with the completion of our project. From day one, we have been very impressed by the entire S & S Repair and Restoration organization and have freely touted the merits of your company. Each and every one of you--and the other vendors you use--have helped to make an extremely difficult and emotional situation bearable and easy to navigate. Thank you all dear friends so very very much.

- Valued Customers of S&S

Many of you know when I came home from seeing Bay in Florida I came home to some crazy stuff. What was suppose to be a simple tile job turned into me getting a plumber, finding a leak in my roof and gutting my whole bathroom out. Then I had to get someone to fix my roof-so then in search for a roofer. I was stressed and sick to my stomach. The guy that did my roof wouldn't return my 3 phone calls. What a disaster. I didn't know what to do-so I got on my knees and asked God to send me a roofer that wouldn't take advantage of me in such a fast desperate situation. I found one. His name is Perry. You need help with your roof and want someone with integrity-give him a call. I am a tough one and he passed with flying colors. Grateful

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